Denzell L.

Denzell L. is an experienced customer service professional with a strong background in technology support and team leadership. Currently serving as a Customer Service Representative at Heluna Health since May 2023, Denzell previously worked at Accenture as a Help Desk Specialist Team Lead, managing a team of 10-20 agents and providing advanced support for California's vaccine management systems. Other roles include Business Specialist at BCforward and Dispatcher at UtiliQuest, LLC, where efficient work order management was key. Denzell also has experience as a Lead Coach in physical education and logistics coordination at Turbo Express, as well as guest services at Hyatt Regency, showcasing well-rounded skills in both customer relations and operational management. Denzell holds a Google IT Support certification from Merit America.