Sebastian Hoyos

Sebastian Hoyos is a professional with extensive experience in customer service and human resources within the port industry, currently serving as Coordinador de Servicio al Cliente at Puerto de Barranquilla, Sociedad Portuaria since November 2018. Prior roles included Analista de Desarrollo Organizacional y Humano and Analista de Planeación de Personal, where notable contributions involved participation in projects focused on cost and process optimization, as well as execution of organizational climate studies. Sebastian's career began with a practical internship at Sociedad Portuaria Regional de Barranquilla S.A., contributing to the development of job function manuals and personnel inventory. Educational achievements include a Bachelor in International Business, a specialization in Finance, and ongoing studies in Strategic Leadership in Customer Experience and User Experience at CESA.