Mohammad Irfan Malik

Mohammad Irfan Malik has extensive experience in collections and customer service, with a focus on payment arrangements for various clients. Currently serving as a Credit Controller at Pulse since August 2021, responsibilities include contacting UK customers to determine reasons for missed payments and establishing weekly payment plans. Prior roles include Senior Collection Associate at Firstsource, where Mohammad managed payments for American Express credit card accounts, and Senior Collections Specialist at Radius Global Solutions LLC, focusing on similar tasks for US customers. Additionally, as a Senior Customer Service Representative at Intelenet Global Services, contact was made with Australian customers regarding utility bills and payment plans. Educational background includes an undergraduate degree from Ramzan Ali Junior College of Commerce and Arts and completion of SSC at Holy Angel English High School.