William Fernandez

William Fernandez is an experienced professional in user education and technical writing, currently serving as the Assistant Manager of User Education and Senior Technical Writer at Pulsiam since February 2021, where responsibilities include managing documentation standards and enhancing customer experience through collaboration with developers. Previous roles include Community Content Moderator at TikTok, Peer Writing Consultant at UC Merced, and several editorial positions at the UC Merced Undergraduate Literary Journal. William holds a Bachelor's degree in English Language and Literature from the University of California, Merced, completed in 2019.