Sales · Full-time · Columbus, United States · Remote possible
Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.
How we’re making this happen: Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life 5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.
Pumpkin is looking for a passionate and experienced Customer Success Agent to drive new business opportunities and expand our customer base through proactive prospecting and strategic sales initiatives. As a CS Agent, you will focus on establishing new business, following up on leads through outbound calls and emails, and providing best-in-show service to prospective clients.
Prospective candidates should possess a goal-oriented mindset, concentrating on transforming opportunities into sales while ensuring a high standard of customer satisfaction. The ideal candidate will prioritize the customer, actively listening to their needs and collaborating to achieve optimal sales outcomes. If you have a passion for animals and a desire to educate humans on the importance of uncompromising care for their pets, this role is for you.
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