Juan David Moreno

Juan David Moreno has extensive experience in product management and innovation roles within the banking and financial services industry.

From 2010 to 2014, they worked at Bancolombia as a Product Design Analyst, where they developed new business models, payment solutions, and innovative technologies. One of their notable achievements was the successful implementation of a product with 200,000 customers, featuring a fully digital customer journey.

In 2015, Juan David joined Bancolombia's Innovation Centre as an Innovation Project Leader and Business Designer. Juan David led projects aimed at fostering innovation within the organization, using qualitative research and design thinking methodologies to impact the working methods of employees and promote a customer-centric approach.

From 2016 to 2017, they served as an Innovation Manager at Banistmo, where they led a team responsible for cultivating an innovation culture and developing the innovation ecosystem. Juan David implemented the "Innovation Catalysts" program, training individuals in design thinking and innovation methodologies to drive disruptive projects for the organization.

In 2018, Juan David became a Product Manager for Debit and Prepaid Cards at Emirates NBD, where they designed and managed prepaid cards and the existing debit portfolio. This position provided him with a broader perspective of the MENA market and deep customer insights to develop new value propositions across various banking sectors.

In 2020, they joined Abu Dhabi Commercial Bank as a Product Manager for Product Innovation, focusing on implementing and designing new products and features for digital cash management solutions. Their role required a thorough understanding of customers' needs and translating them into requirements and products, gaining valuable knowledge of the corporate and SME clients in the UAE.

From 2021 to 2022, Juan David worked at Bancolombia as a Manager of Open Innovation and Strategic Alliances. Juan David engaged with companies and startups in the innovation ecosystem to deliver strategic alliances aligned with sustainable growth. Juan David successfully developed partnerships in the banking as a service and e-commerce domains, leveraging negotiation skills and a clear understanding of the business to identify new areas of growth.

Currently, Juan David is the Payments and Financial Services Product Manager at Puntos Colombia, leading an agile team with the goal of creating Colombia's second currency. Juan David is responsible for forming the team, designing business models and economics, and executing the rollout of developed products. This role allows him to utilize their expertise in payment services and financial innovations.

Juan David Moreno's education history includes a Master of Science (MSc) in Innovation, Creativity and Entrepreneurship from Newcastle University, which they completed from 2014 to 2015. Prior to that, they earned a Specialist Strategic Design and Innovation degree from Universidad Pontificia Bolivariana, studying from 2012 to 2013. Juan David also holds a Bachelor's degree in Industrial Design from the same university, which they obtained between 2004 and 2008. Juan David completed their high school education at Colegio San Ignacio from 1991 to 2003.

Additionally, Juan David Moreno has obtained several certifications. Juan David completed a negotiation skills training program called Scotwork in November 2021. In May 2018, they completed the Insights for Innovation certification program offered by IDEO U. Furthermore, in September 2013, they attended the Business Model Generation Workshop conducted by Strategyzer.