Jesanie Calibo

Customer Satisfaction Manager at Purdy & Figg

Jesanie Calibo has a diverse work experience. Jesanie started their career in 2020 at Qualfon as a Customer Service Representative. In 2020, they joined Pinnacle Behavioral Healthcare, LLC as a Patient Services Specialist and Appointment Setter, where they were later promoted to Healthcare Billing Virtual Assistant. Their responsibilities included handling patient inquiries, scheduling appointments, managing database entries, collecting payments, verifying insurance eligibility, and resolving minor denials. Jesanie then joined BM ECOMMERCE LTD in 2022 as a Customer Service Representative before transitioning to Nimble, also in 2022, as a Customer Success Associate. In their role at Nimble, they provided primary customer support, responded to customer requests, and focused on maintaining customer satisfaction. Continuing their career in customer satisfaction, Jesanie joined Purdy & Figg as a Customer Satisfaction Manager in 2021. Lastly, in 2022, Jesanie became an Executive Assistant at Stochastic.

Jesanie Calibo obtained a Bachelor's degree in Business Administration and Management, General from Siquijor State College, where they studied from 2013 to 2017. Additionally, in February 2023, they obtained certifications as a Basic Agent and Lead Agent in Shopify from Gorgias Academy.

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