Krystal Sikes has a diverse work experience, starting their career as a Guest Service Assistant at Target where they handled front-end operations and resolved customer issues. Krystal then moved on to Quicken Loans, where they worked in various roles such as Recruiting Intern, College Recruiter, Project Coordinator, Business Consultant, and Senior Project Analyst. At ACS - Archer Corporate Services, Krystal initially held the position of Account Coordinator, providing client support and later transitioned into an Assistant Operations Manager role. Krystal then joined Ford Motor Company as an Engineering Support Analyst before returning to Quicken Loans as a Business Consultant. Krystal also worked at Rocket Central as a Business Consultant and Senior Business Consultant, where they led projects, implemented change, and promoted organizational culture. Currently, they hold the position of Head of Project and Platform Operations at PURE Insurance. Overall, Krystal has gained expertise in process improvement, project management, internal consulting, and leadership roles throughout their career.
Krystal Sikes attended Spelman College in 2022, where they pursued a field of study in Project Management. During this time, they obtained a Project Management Program Certification from Spelman College in December 2022.
Prior to that, from 2008 to 2014, Krystal Sikes studied at Eastern Michigan University, where they received a Bachelor of Business Administration (BBA) degree in Business Management.
In addition to their educational background, Krystal Sikes holds a Green Belt Certification (GB) from the Six Sigma Global Institute, obtained in August 2020. Furthermore, they also possess a Lean Six Sigma Black Belt (ICBB) certification from the Aveta Business Institute, although the specific details of when and where they obtained this certification are not mentioned.
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