Dennis Muldoon

Dennis Muldoon, MBA, M.IEEE, is an experienced Customer Success Manager currently working at Wrike since February 2022, focusing on driving growth and improving adoption for large international accounts with SaaS solutions. In addition, Dennis has been a Principal at ICT Forge since August 2015, providing independent consulting in Service Management and IIoT integration. Previous roles include Customer Success Manager and Service Delivery Manager at Citrix, where responsibilities encompassed ensuring service delivery compliance and enhancing customer satisfaction. Earlier career highlights include leadership roles in service delivery and operational support at firms such as Alcatel-Lucent and Dell, alongside a range of consulting projects. Dennis's educational background includes a Master's degree in Business Administration from the University of Wales and specialized studies in technology and electronics from Colorado State University and Dundalk Institute of Technology.