BS

Brianna Sharpless

Technical Project Manager at Pushpay

Brianna Sharpless has a diverse work experience spanning across multiple industries. Brianna started their career in 2012 as a College Tutor at Timber Creek High School, where they provided academic assistance to students. In 2015, they worked at Olive Beauty Lounge as a Front Desk Receptionist and later as a Front Desk Manager in 2016.

Brianna joined Pushpay in 2016 and took on various roles within the company. Brianna started as a Call Quality Auditor before transitioning to become a Technical Training and Support Admin in March 2017. In this role, they provided trainings on Salesforce and integrated systems to internal teams. Brianna then moved on to become the Operations Manager in November 2018, where they managed the Call Quality Assurance and Technical Training & Support teams.

Throughout their tenure at Pushpay, Brianna displayed strong leadership and organizational skills, successfully managing teams and ensuring high-quality service. Brianna has experience in training and technical support, as well as a keen eye for maintaining call quality standards.

Brianna Sharpless attended the University of Central Florida from 2012 to 2016, where they earned a degree in Public Administration with a focus on NonProfit Management. In addition to their degree, they obtained several certifications in various subjects including Managing Your Time, Leading Change, and The Science of Sales. Brianna also received an undergraduate certificate in Nonprofit Management from the University of Central Florida. However, the exact month and year they obtained the undergraduate certificate are not provided.

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Timeline

  • Technical Project Manager

    October 1, 2023 - present

  • Business Analyst

    August, 2019

  • Operations Manager

    November, 2018

  • Technical Training And Support Admin

    March, 2017

  • Call Quality Auditor

    June, 2016