Puzzel
- Scott Walker
Scott Walker is an experienced professional in the customer experience and sales sectors, currently serving as a UK Customer Experience 2024 Judge at Awards International and a CX & EX Senior Account Executive at Puzzel, specializing in the finance, banking, fintech, and insurance sectors. Previously, Scott held various significant roles, including Commercial Manager at Sabio, where expertise in digital transformation was applied to win new enterprise customers, and Head of New Business Sales at Millgate, leading a team focused on corporate sales performance. Notable achievements include substantial profit margin improvements and securing high-value contracts across previous positions, reflecting a strong track record in driving sales growth and fostering client relationships. Scott's extensive background in new business acquisition spans multiple organizations, showcasing consistent success and a commitment to excellence in customer engagement and commercial strategy.
Org chart
Upgrade to view 0 direct reports
Offices
This person is not in any offices
Puzzel
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,200 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organisations trust when every moment matters. For more information, visit www.puzzel.com.
