Jessica Chai

Operations Lead at PwC Australia

Jessica Chai has a diverse work experience that spans over two decades. Jessica recently joined PwC Australia as an Operations Lead for their employee experience and retention program called Corporate Coachella. In this role, they oversee the program's operations, supplier management, procurement processes, and event budget.

Prior to this, Jessica held various roles at PwC Australia, including Studio and Finance Manager, User Experience Analyst and Product Owner, and Senior Client Account Executive. In these roles, they managed operational processes, financial forecasting, and reporting for PwC's Consulting business. Jessica also played a key role in developing and implementing an online portal for PwC Australia's partners and staff, where they analyzed user trends and behaviors.

Before joining PwC Australia, Jessica worked as a Project Manager at Standards Australia, a Project Team Support at Sinclair Knight Merz, and an Office Manager at Focus Business Technologies. These experiences added to their project management and administrative skillset.

Overall, Jessica Chai has a strong background in operations, finance, user experience, and project management.

Jessica Chai obtained a Bachelor of Applied Science degree in Information Studies from the University of Technology Sydney, where they studied from 1997 to 2001.

Links

Timeline

  • Operations Lead

    March, 2022 - present

  • Studio And Finance Manager

    August, 2013

  • User Experience Analyst And Product Owner

    May, 2012

  • Senior Client Account Executive

    March, 2008

View in org chart