Israel Alejandro Luna Nuño

Head Of Service Delivery/account Manager/sales at Pyramid Consulting

Israel Alejandro Luna Nuño has extensive work experience in various roles and companies. Israel Alejandro started their career in 2010 at iGATE Global Solutions, where they worked as a customer service representative, debt collector, and foreclosure specialist. In 2013, they joined Dell as a Client Tech Support Associate, providing software tech support to Tenet hospitals in the US.

Starting in 2014, Israel worked at Tata Consultancy Services (TCS) as a Staffing Account Manager, Usability Consultant, and later as a Resourcing Manager. In these roles, they were responsible for managing resourcing teams, tracking requirements for open positions, and searching for external and internal profiles. Israel Alejandro also utilized various platforms like LinkedIn and OCC Mundial to find suitable candidates.

In 2021, Israel joined Pyramid Consulting, Inc as a Senior Manager of Human Resources Operations, where they oversaw a resourcing team, tracked requirements for open positions in Mexico and the USA, and communicated with stakeholders. In 2022, they became the Head of Service Delivery/Account Manager/Sales at the same company. In this role, they focused on maintaining positive customer relationships, identifying customer needs, and ensuring efficient service delivery.

Israel also briefly worked at Experis in 2022 as an IT Manager, where they presumably managed IT-related responsibilities before moving to Pyramid Consulting, Inc.

Overall, Israel Alejandro Luna Nuño's work experience showcases their skills in customer service, team management, resourcing, and IT support.

Israel Alejandro Luna Nuño earned a Bachelor of Business Administration - BBA degree in Administración y gestión de empresas, general from Universidad de Guadalajara. Israel Alejandro also obtained additional certifications in SQL for Beginner Data Analysis from Tata Consultancy Services and Agile Testing from Lynda.com.

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Previous companies

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Timeline

  • Head Of Service Delivery/account Manager/sales

    May, 2022 - present

  • Senior Manager Human Resources Operations

    July, 2021

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