Amy Schroyer Ma, Mlis

Amy Schroyer, MA, MLIS, has a wide range of experience in marketing, strategic planning, and knowledge management. Amy currently serves as the Senior Director of Marketing at Q4, where they are responsible for overseeing marketing strategies and operations. Prior to this role, they were the Senior Director and Chief Marketing Officer (CMO) for Healthcare at The Lubrizol Corporation, where they successfully integrated multiple acquired businesses and implemented a global marketing strategy. Amy has also held senior positions at Huntington National Bank, where they led enterprise-wide customer experience transformation initiatives, and KeyBank, where they managed several departments including market research, strategic planning, and knowledge management. Amy began their career as a Business Researcher and Specialization Leader at Ernst & Young. Across their career, Amy has demonstrated expertise in building and managing teams, driving customer-focused messaging, and enhancing revenue generation.

Amy Schroyer, MA, MLIS pursued their education at various institutions. Amy obtained a Bachelor of Arts (BA) degree in English & Language and Literature, with a minor in German, from Western University. Amy continued their studies at the same university, completing PhD coursework in English Language & Literature. Additionally, Amy earned a Master of Arts (MA) degree from Wilfrid Laurier University. Amy further enhanced their education by attaining a Master of Library & Information Science (MLIS) degree from Western University.

In terms of certifications, Amy holds the designation of a Certified Challenger™ Messaging Consultant from CEB. Amy is also a Certified Competitive Intelligence Professional, having completed the certification program offered by Fuld + Company.