Karim Abdel Mawla

Customer Service Supervisor at Qantas

Karim Abdel Mawla is a seasoned professional in the hospitality and aviation industries, currently serving as a Customer Service Supervisor at Qantas since April 2013, where responsibilities include guiding cabin crew and managing service and safety in Economy and Premium class cabins. With a career spanning over two decades, Karim began in the food and beverage sector, eventually transitioning to front office roles in hotels, including The Royce Melbourne and Carlton Hotel Singapore. Karim's journey in aviation commenced with Qantas as a Flight Attendant, progressing to International Business and First Flight Attendant, and subsequently to a supervisory position. Educational qualifications include an International General Certificate of Secondary Education from the University of Cambridge and multiple certificates in Hospitality Management and Commercial Cookery from Holmesglen and Victorian Business College.

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