Sophia Cheng

Sophia Cheng is a seasoned professional with a strong background in account management, customer success, and business development. Currently serving as a Senior Account Manager at Qanvast since May 2023, Sophia focuses on enhancing partner engagement and profitability through data-driven strategies and innovative outreach campaigns. Prior experience includes a role as a Customer Success Executive at Zenyum from March 2021 to April 2023, where Sophia excelled in converting leads into sales, collaborating cross-functionally, and managing client data using Salesforce. Additionally, as a Business Development Executive at eatigo from April 2018 to November 2019, Sophia was instrumental in generating new business opportunities and achieving sales targets. Sophia holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from SIM Global Education, earned between 2016 and 2018.