Leonardo Enrique Jaime Rubalcava

Leonardo Enrique Jaime Rubalcava has diverse work experience in the software engineering and customer service fields. Leonardo Enrique started their career as a Customer Service Agent at Teleperformance in 2020, where they worked in the retention department, providing customer service, technical assistance, and contract review. In 2021, Leonardo joined Titanium Solutions as a Software Developer In Test, where they led the Quality Assurance team using agile methodology. Leonardo Enrique'sresponsibilities included test automation, manual testing, and creating documentation such as test cases, test executions, and test plans. Currently, Leonardo works at QASource as a Software Engineer, starting in July 2021. Leonardo Enrique began as an Associate Software Engineer Level 1, then progressed to Level 2, and is currently in the role of Software Engineer.

Leonardo Enrique Jaime Rubalcava attended Universidad Politécnica de Aguascalientes from 2017 to 2021, where they pursued a degree in Ingeniería with a focus on Ingeniería electrónica. Alongside their academic pursuits, Leonardo also obtained several certifications. In December 2020, they received the Técnico en Administración de Proyectos IPMA México certification from the International Project Management Association. In September 2020, they achieved a certification in the Test of English as a Foreign Language from The TOEFL® test. Additionally, in June 2019, Leonardo acquired an International Test of English Proficiency certification from iTEP International.