Artur Salii

L2 Technical Support Engineer at Qbox

Artur Salii has a strong background in technical support and customer service. Artur worked as a Technical Support Engineer at GitLab Inc. starting in October 2019. Prior to that, they held the same role at Qbox, Inc. starting in June 2019. From November 2017 to June 2019, Artur worked as an L2 Technical Support Engineer at Grammarly. Before transitioning to technical support, Artur worked as a Customer Support Representative at LyckyTalky from October 2014 to November 2017. In this role, they handled a high volume of inquiries daily and made suggestions for service improvements. Artur also worked as a QA Tester at Luckytalky from May 2016 to November 2016, where they performed functional and usability tests and documented software defects. Their earliest experience was as a Project Manager at ABPG from September 2011 to July 2012, where they created and developed a concept for a web-store and translated product documentation.

Artur Salii obtained a Bachelor of Arts degree in Sound Engineering for Film and Television from the Kiev National University of Culture and Arts. Artur attended this university from 2006 to 2010. In addition to their formal education, Artur has obtained several certifications including LE-1: Linux Essentials from the Linux Professional Institute in February 2020, and completed Java and SQL tutorial courses from SoloLearn in April 2016. Artur also obtained a QA Tester - start certification from Testing Galaxy in January 2016.

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Timeline

  • L2 Technical Support Engineer

    June, 2019 - present