Rahul Gupta

VP, Operations at QDegrees Services

Rahul Gupta is the current VP of Operations at QDegrees Services. Rahul has also worked for MakeMyTrip.com as a Deputy Manager from January 2014 to May 2016. Their responsibilities there included revenue management for the international outbound holiday business, national vendor management for outsourced partners, and quality & customer experience. Prior to that, they worked as a Team Manager Operations at Barclays from May 2008 to January 2014 where they were responsible for customer service & upselling campaigns, complaints management, c-sat / a-sat / nps, people management, attrition / r&r, and six sigma project - call center frauds & re-engineering of stack & incentives for frontliners.

Rahul Gupta has a Bachelor of Commerce from the University of Rajasthan and is also a Joint Associate of the Indian Institute of Banking & Finance.

Rahul Gupta reports to CB Rajesh, Founder & Project Lead. Rahul Gupta works with Sushant Banga - VP, Products & Transformation, Sonam Rara - Human Resource Head, and Karan Sharma - KAM, Business Transition.

Timeline

  • VP, Operations

    Current role

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