Lead Of People Operations

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.

Our journey: Founded by Alexandre and Steve in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the LinkedIn Top Companies French ranking!

Our values: Customer focus | Prioritize customers in everything you do Ownership | Own your part, get things done Teamwork | Make (team)work easy Mastery | Continuously raise the bar Integrity | Always do what’s right, and respect people

Our beliefs: At Qonto, we're committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality.

Discover the steps we took to create a discrimination-free hiring process.

Join us as Lead People Ops to develop and implement people strategies policies and initiatives to support our employees across Europe. You will also be tasked to drive legal compliance and process innovation across our operations in Germany, Spain, Italy, and Serbia.

You will join a team of 10 talented individuals and will work closely with Natalia, our Head of Global People Operations. You will be in charge of managing the People Ops working for our markets (3 members).

👩‍💻🧑‍💻 As a Lead People Ops at Qonto, you will:

• Ensure legal compliance and best practices across all operational markets. • Develop and implement global People Ops processes, enhancing efficiency and consistency. • Work closely with local People Ops representatives to understand and address market-specific needs. • Lead key People Ops projects, from conception to execution, across multiple countries. • Serve as a strategic partner to the People Ops team in France, sharing insights and learning.

🤔 What you can expect:

• A dynamic environment with significant growth. • Opportunities to shape and influence People Ops strategies across multiple markets. • Exposure to diverse labor laws and practices, offering deep learning experiences. • A collaborative team eager to support and learn from each other. • Tools and methodologies focused on efficiency and impact.

🤝 About your future manager:

Your manager will be Natalia, who is our Head of Global People Operations.

• Her background? Natalia has swiftly advanced through the HR field, with her most recent achievements at Gorillas and Qonto marking her as a leader in global people strategies. At Gorillas, she was instrumental in aligning business and growth strategies as a Senior Global People Business Partner and Head of People Business Partners. Since joining Qonto in July 2023, she's taken the helm of Global People Operations, focusing on innovation, process improvement, and strategic alignment of people management practices.

• What does she bring to the team? With a keen eye for strategic HR management and a passion for fostering inclusive workplace cultures, Natalia excels in driving operational excellence and ensuring compliance across international markets. Her leadership is characterized by a commitment to enhancing employee relations and implementing effective people operations strategies, making her a pivotal figure in supporting our mission and growth.

🏅 About You:

• People Ops and payroll experience: You have previous strong experience as a Local People Operations Expert or a Global HR Generalist with a strong understanding of legal compliance in European markets. • Projects: You can multitask and prioritize your daily workload and possess a proven track record in project management and process improvement. • Communication skills: You possess excellent interpersonal communication skills to encourage social dialogue. • Leadership potential: You are willing to grow into managing a multi-country team. • Languages: You are fluent in English to engage with all international team members within the company. Speaking French or Spanish can be a strong plus.