Claims Officer / Gestionnaire Sinistre / Schade Beheerder

About Qover: We are Qover, a leading insurtech scale-up that has raised $70 million. With an international team of 125+ colleagues based in Brussels, we help companies orchestrate digital embedded insurance experiences – driving opportunities for growth and revenue.   Since Qover was founded in 2016, our co-founders had a clear vision of the future of insurance: it must be simple, transparent and accessible across borders – a global safety net.   To that end, our platform covers 3 million users across 32 European countries and works with longstanding partners like Revolut, Deliveroo, NIO, Canyon, Monzo, Cowboy, and many others. Visit our website for more about what we do!

Your job: If you're looking for a position in claims management that breaks away from the beaten path of traditional insurers and brokers, If you're eager to work in a young and dynamic Insurtech Scale-up with a young and dynamic team, where everyone knows each other, Then don't let this opportunity pass you by, and apply with us.

By joining our team, you will: ●  Manage and process claims from A to Z ●  Handle First Notification of Loss and partner validation processes ●  Investigate claims to determine their validity ●  Assess the coverage of the claim as per the policy conditions ●  Handle written and phone correspondence ●  Calculate settlements and proceed to payments ●  Maintain accurate records of all claims and their outcomes ●  Continuously improve the claims process by identifying areas for improvement and implementing new processes and technologies.

About you: ●  You have 2+ years of experience working in an insurance company, MGA, broker or third party administrator ●  You have 2+ years of experience claims handling ●  You speak fluent English, any other European Language is a plus ●  You have a sound working knowledge of Google applications i.e. Gmail, googledoc, googlesheet, slack, etc and ability to grasp new systems quickly ●  You can effectively multitask and prioritise a varied workload ●  Tech affinity is a plus ●  You can work under pressure and you are able to prioritise your tasks   ●  You are able to work in fast paced environment with conflicting priorities ●  You take initiatives ●  You have strong stakeholder management skills  ●  You have good written and verbal communication skills ●  You are self-motivated, open-minded, curious and flexible, with a "can do" mentality