Kimberly Carr

Kimberly Carr has extensive experience in quality assurance and client relations, currently serving as Manager, Process Optimization Engineer, Director Of Client Relations, and Global Director of Quality at Qualfon since November 2014. Responsibilities include standardizing quality assurance practices, overseeing KPI performance across multiple lines of business, and enhancing global quality management systems. Kimberly also held the position of Corporate Director of Quality, where responsibilities included driving KPI results, leading process improvement initiatives, and enhancing customer satisfaction. Prior to this role, Kimberly worked as Corporate Quality Manager and Senior Supervisor at Qualfon/Center Partners, achieving significant improvements in customer satisfaction and managing multiple client accounts across various locations.