Rachel Holcomb

Rachel Holcomb is an experienced professional with a diverse background in education, customer service, and accounting. Currently serving as an Escrow Accountant at Qualia since September 2020, Rachel manages cash reconciliations for customer escrow accounts and conducts audits to resolve outstanding issues. Prior to this role, Rachel was a Senior Document Fulfillment Specialist, leading the Intake Team and liaising with lenders. Rachel’s extensive teaching experience includes positions as a Middle School English Teacher at Pflugerville ISD and San Marcos Consolidated Independent School District, where strengths included curriculum development, data analysis, and technology training. Rachel also has a solid foundation in customer service from a career at Spectrum, where roles included Customer Service Assistant Supervisor and Customer Service Representative. Educational qualifications include a Bachelor's Degree in Mass Communication from Texas State University, a Teaching Certification from LeTourneau University, and post-graduate work in Educational Leadership at Lamar University.