Danielle K

Danielle K has extensive work experience in customer service and management roles. Danielle is currently the Head of People and Culture at Quality Compliance Systems. Prior to this, they worked at Booking.com as a Senior Customer Contact Manager for five years. Danielle also held the position of Customer Contact Manager at rentalcars.com for a brief period. Danielle worked as a Customer Service Team Manager (Insurance) at Capita Customer Management and was responsible for managing a team. Danielle also served as the Geek Squad Insurance Team Manager at Geek Squad UK. Danielle's experience includes a role as a CEO complaints - Service Excellence consultant at Sky, where they worked on resolving customer issues. Additionally, they worked as a Team Coach/Team Manager at AVC Group. Overall, Danielle has a strong background in customer service, team management, and people and culture.

Danielle K attended Edge Hill University from 2006 to 2007, where they pursued a degree in Access to Higher Education with a focus on English Language and Literature. Additionally, they have obtained certifications in "Drive results and talent" from The Predictive Index in September 2021 and "Dare to Lead Trained" from Dare to Lead™ Trained in March 2021.