Customer Success and Experience
About
The Customer Success and Experience team at Qualtrics focuses on ensuring clients maximize the value of their investments in the Qualtrics XM platform. This team collaborates with customers across various regions and industries to drive successful adoption, optimize usage, and achieve desired outcomes by offering expert guidance, strategic consultation, and performance analysis. They play a pivotal role in retaining clients, fostering long-term relationships, and enhancing overall customer satisfaction.
Team members
Angeliki Dafna
Principal Customer Success Man...
Braydon Egbert
XM Success Manager
Caio Rizzo Cesar
Principal Customer Success
Carly Ho
Associate Manager, Enterprise ...
Catherine Dolan
Senior Customer Success Manage...
Dennis Donald
Senior Engagement Manager
Jamie Khoo
Senior Engagement Manager
Jon Wilde
Vp, Global Partner Success And...
Kellen Richter
Principal Customer Success Con...
Lewis Ulm
Customer Success Manager
Maddie Debidin
Principal Customer Success Man...
Megana Gowda Balenti...
SVP & Head Of Customer Success...
Montanat Pornsomboon...
Principal Customer Success Con...
Nathan Knudsen
Customer Success Associate - T...
Rachel Berger
Enterprise Services Manager, H...
Rob Peeler
SVP & Head Of Customer Success...
Rodrigo Manzanilla
VP Of Customer Success Latam A...
Samir Fouad
Head Of US South Enterprise Cu...
Sara Bogardus
Senior Engagement Manager
Sara Darke
Senior Operations Analyst - Te...
Xiu Ling Gan
Regional Head Of Customer Succ...
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