Benjamin Y. Chen

Benjamin Y. Chen is an experienced IT professional with a diverse background in technical support and customer service. Currently serving as a Software Support Engineer at Refined since February 2021, Benjamin provides assistance to customers utilizing Atlassian products. Previous roles include Deployment/Infra Technical Support Engineer at Qlik, where Benjamin troubleshot issues related to QlikSense, QlikView, and NPrinting, and IT Technician at Axis Communications, focusing on customer support for Axis ACAP applications. In earlier positions, Benjamin worked as a Corporate Concierge at Elite Hotels of Sweden AB and in customer support at HP, showcasing strong problem-solving skills in both hardware and software environments. Benjamin holds a Bachelor of Arts in International Relations and Migration from Malmö University and a Bachelor of Science in Computer Science from Roskilde University.