Jeff K.

Jeff K. is an experienced professional in service delivery and customer success, currently serving as a Service Delivery Manager at Quantum Leap since February 2024. Prior to this role, Jeff worked at Dewpoint from June 2016 to February 2024 as a Customer Success Manager, focusing on service delivery leadership for the City of Grand Rapids, City of Lansing, and City of Kalamazoo. Jeff has held various roles in project management and training, including positions at Keller Williams Grand Rapids North as a licensed Realtor, Greater Baltimore Medical Center as an EPIC Credentialed Trainer, and Engility Corporation as a Project Manager. Jeff's early career included roles at Computer Data/State of Michigan, Citizens Bank, and training capacities, showcasing a strong background in client relations and training. Jeff earned a Bachelor's degree in Sociology from the University of Michigan-Flint.