Staff Product Designer

Product · Full-time · United States · Remote possible

Job description

😎 Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture.  We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.  

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges + games, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.  

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

🚀 About you  You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Senior Product Designer at Quantum Metric: 

You are an owner. You’ll have a “seat at the table” from Day 1. Your partners and peers value what you do and expect you to have strong opinions.  You are curious about customers, the product, and design. You constantly look for data to better understand the world around you and love to share with others. You want to grow. You’ll never have to guess about what good looks like. We support you with clear coaching, opportunities and career paths.  You crave impact. Your success looks like helping thousands of brands meet the needs of over a billion people. Sound exciting? We think so too. You work from anywhere (and with anyone!). You’ll be able to work where and how you work best: at home, the office, or any mix of both. 

💡About your opportunity  Quantum Metric bridges the gap between the unknown and delight by helping our clients find, diagnose and analyze all of their digital experiences (and some physical too!). We work with some of the largest brands in the world to build companies maniacally focused on solving for the customer. Our success across Quantum Metric scales to over a billion end users a year. If you want to have an impact, this is the place to do it. We’re a small start up of just over 400 people, but work with some of the largest brands in the world to help customers have better experiences.

We’re looking for someone who: -Drives alignment, set goals, drives understanding, and motivation with your partners and team. -Understands your customer to build compelling journeys, scenarios, information architecture, interaction flows, and visual designs. -Mentors other designers as you play an active role in growing Quantum Metric’s UX team and culture.  -Puts customers at the center of everything they do. -Demonstrates experience in delivering successful, intuitive products that scale with the complexity of enterprise. -Thrives when collaborating on strategy and vision with partners, leaders, and teams. -Can balance scope, speed, and quality to reach outcomes. -Understands how your projects align with and advance a company-wide strategy. -Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right. -Practices a growth mindset - you want to learn, be challenged and do the same with others. 

About UX at Quantum Metric Our UX team is a passionate and diverse group who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering, and we design and deliver a crafted experience to our customers by setting a high bar on ease of use. 

We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too! 

One more thing you should know
 There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We value people who bring unique perspectives and add new knowledge to our team. 

You might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you. 

Compensation Range: $175,000 to $210,000

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