Riana Dondice

Riana Dondice is a seasoned professional with extensive experience in customer strategy and sales development. Currently serving as a Senior Customer Strategy Manager at Quartile since December 2022, Riana has held various roles, including Sales Development Leader and Inside Sales Coordinator at Didi/99, as well as Inside Sales Coordinator at BTG Pactual. Early career experiences include positions as a Quality Assurance Analyst and Customer Experience Analyst at Loggi, a Member Service Jr Analyst at myWorld International, and a Customer Experience Jr Analyst at QuintoAndar. Riana's background also features administrative support at Studio Velocity and an internship in account handling at Young & Rubicam. A unique international stint at Walt Disney World enriched Riana’s skill set in conflict management and service excellence. Riana holds a Bachelor's Degree in Marketing and Advertising from ESPM and has furthered education at Escola Panamericana de Artes.