Ian Pawley

Head Of Support at Quartix UK

Ian Pawley has a diverse work experience spanning over several years. Ian worked as a Senior Operator at Rolfe and Nolan from 1997 to 2001, starting as a trainee and gradually progressing to a senior position. At Guestline, they held the role of Support Engineer from 2001 to 2004. In 2004, they joined Quartix UK as a Technical Support Analyst until 2009, where they supported customers with vehicle tracking solutions and enhanced internal systems. Ian then took on the role of Customer Support Manager at Quartix UK, managing a team of 13 dedicated individuals and supporting customers across the UK, France, and the USA. Currently, they serve as the Head of Support at Quartix UK, overseeing group support departments and playing a significant role in system enhancement and customer communication.

Ian Pawley attended Fakenham High School from 1985 to 1993. After completing high school, they enrolled at the University of Northampton from 1993 to 1996, where they studied Business Information Systems. No degree name is specified for their university education.

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Timeline

  • Head Of Support

    May, 2017 - present

  • Customer Support Manager

    May, 2009

  • Technical Support Analyst

    May, 2004

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