Juliana Zolondek, LSSYB, has extensive experience in quality analysis and customer service within the healthcare and business sectors. Currently serving as a Quality Analyst at Quartz Health Solutions since August 2019, Juliana conducts audits and ensures provider and facility setups in Epic systems meet accuracy standards while facilitating contract approvals. Previous roles include Senior Customer Service Representative, where Juliana addressed provider inquiries regarding eligibility and claims processing, and as an Independent Consultant for Pampered Chef, offering outreach and support to consumers. Juliana’s diverse background also includes managing a cleaning service and working in various administrative capacities, complemented by academic credentials in Business Administration and Human Resources Management from Black Hills State University and other institutions.
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