Kjirsten Probst

Kjirsten Probst has a comprehensive work experience spanning multiple industries. Kjirsten began their career as a Technical Solutions Center Analyst at Thomson Reuters in 2001, providing technical support to network administrators and troubleshooters. Kjirsten later transitioned to the role of West Technical Network Specialist, where they supported major law firms and assisted in PC troubleshooting.

In 2006, Kjirsten joined Sirva Relocation LLC as a Relocation Counselor, managing the entire relocation process for corporate clients. Kjirsten coordinated with various departments to ensure customer and client satisfaction and implemented marketing initiatives with real estate agents. Kjirsten also provided training and direction to relocation assistants and maintained a high level of customer satisfaction.

Following their time at Sirva Relocation LLC, Kjirsten joined Digital River in 2008 as a Senior Customer Success Manager. In this role, they actively managed a large book of business, including high-profile clients such as Adobe, Autodesk, Kaspersky, and HR Block. Kjirsten led operational efficiency, drove revenue growth, and provided cost-saving measures. Kjirsten acted as the liaison for internal and external communications and built long-term relationships with key decision makers. Kjirsten proactively addressed technical issues and managed portfolio clients contributing over $12M in revenue. Kjirsten was recognized for their excellence as a customer success manager and received the Employee of the Quarter Award for their work with Adobe, Inc.

Currently, Kjirsten is employed at Quavo Fraud & Disputes as a Senior Client Success Manager, a position they started in May 2023.

Kjirsten Probst pursued their Bachelor of Arts degree in History and English from Augsburg University. Kjirsten attended the university from 1995 to 1999, completing their undergraduate studies in these fields of study.