Queensland Country Bank
Phenella Lill's work experience includes various roles in the field of employee engagement, learning and development, coaching, and facilitation. Phenella has worked as the Head of Employee Engagement at Queensland Country Bank, where they developed communication and culture strategies. Phenella has also served as a Learning and Organizational Development Manager at the same organization. Additionally, they have worked as a Coach at Lever Learning, a Program Facilitator at the Australian Institute of Management, and an HR Consultant, Facilitator, and Coach at TP Human Capital. Phenella has also been self-employed as a consultant, facilitator, and coach at Accelerate Results. Furthermore, they have held positions as an L&D Manager and Consultant at Imperial Tobacco and as a Learning and Development Manager at Bayer Australia Limited. Phenella has also been the Head of Learning and Development at BT Financial Group and the Manager of Business Trainers at Westpac. Throughout their career, Phenella has gained experience in areas such as employee engagement, leadership development, program design and delivery, and strategic planning.
Phenella Lill obtained a Diploma in Frontline Management from the Australian School of Commerce & Management in 2000 and a Diploma in Training & Assessment Systems from the same school in 2001. In addition to their formal education, they have also obtained several certifications, including Genos Emotional Intelligence in 2015, Facet5 and Strategic Leadership Review (SLR) from Facet5 in 2014, Workplace Personality Index (WPI) from ACER in 2013, Prosci Change Management from Prosci in 2010, Life Styles Inventory from Human Synergistics Australia in 2007, Team Management Systems (TMS) from Team Management Services in 2006, and DiSC from Integro Leadership Institute in 2003.
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Queensland Country Bank
Put simply, we are a bank and we have a distinct purpose to help all Queenslanders live better lives through better finances. As a member-owned organisation, returning profits to our Members and their communities is important to us. We are devoted to ensuring that we are constantly doing more for our Members by providing banking products and services that matter. We're proud to offer a strong alternative to the big banks. We're regulated by the very same authority as the major banks, and offer the same government guarantee to secure your deposits. Most of the savings deposited with the credit union are loaned back to customers and our diverse asset base provides our strength and security. Community development and personal growth matter to us, which is why we contribute to the communities we live in through our sponsorships program, partnering with community groups to help in raising funds and our Community Grants Scheme. We were born in Mount Isa in 1971 as the Isa Mine Employees' Credit Union Limited, but over the years we've grown through our desire to help all Queenslanders with their banking and lending needs.