Phenella Lill

Head Of Employee Engagement at Queensland Country Bank

Phenella Lill's work experience includes various roles in the field of employee engagement, learning and development, coaching, and facilitation. Phenella has worked as the Head of Employee Engagement at Queensland Country Bank, where they developed communication and culture strategies. Phenella has also served as a Learning and Organizational Development Manager at the same organization. Additionally, they have worked as a Coach at Lever Learning, a Program Facilitator at the Australian Institute of Management, and an HR Consultant, Facilitator, and Coach at TP Human Capital. Phenella has also been self-employed as a consultant, facilitator, and coach at Accelerate Results. Furthermore, they have held positions as an L&D Manager and Consultant at Imperial Tobacco and as a Learning and Development Manager at Bayer Australia Limited. Phenella has also been the Head of Learning and Development at BT Financial Group and the Manager of Business Trainers at Westpac. Throughout their career, Phenella has gained experience in areas such as employee engagement, leadership development, program design and delivery, and strategic planning.

Phenella Lill obtained a Diploma in Frontline Management from the Australian School of Commerce & Management in 2000 and a Diploma in Training & Assessment Systems from the same school in 2001. In addition to their formal education, they have also obtained several certifications, including Genos Emotional Intelligence in 2015, Facet5 and Strategic Leadership Review (SLR) from Facet5 in 2014, Workplace Personality Index (WPI) from ACER in 2013, Prosci Change Management from Prosci in 2010, Life Styles Inventory from Human Synergistics Australia in 2007, Team Management Systems (TMS) from Team Management Services in 2006, and DiSC from Integro Leadership Institute in 2003.

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