Aditya Rikame

Customer Success Lead at QuestionPro

Aditya Rikame has a range of work experience in the customer success and technical support fields. Aditya started their career at Gandhi Automations Pvt Ltd as a Production Engineer from December 2015 to January 2017. Aditya then joined QuestionPro in August 2017 as a Service Support Engineer, where they specialized in providing technical support and resolving complex issues. In May 2018, they transitioned into the role of Customer Success Manager at QuestionPro, focusing on building strong client relationships and ensuring maximum value from the company's solutions. Aditya was later promoted to the position of Customer Success Lead in April 2021, where they led a high-performing team dedicated to delivering exceptional value and fostering long-term partnerships with clients.

Aditya Rikame obtained a Bachelor of Engineering degree in Mechanical Engineering from Savitribai Phule Pune University from 2010 to 2015. Prior to that, from 1995 to 2008, Aditya studied at the Central Board of Secondary Education. No specific degree or field of study was mentioned during this period.

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Timeline

  • Customer Success Lead

    April, 2021 - present

  • Customer Success Manager

    May, 2018

  • Service Support Engineer

    August, 2017