Julie ODonnell is a seasoned professional in Salesforce administration and client services with extensive experience in the technology and healthcare sectors. Currently serving as the Salesforce Administration Manager at Quickbase since January 2024, Julie leads a team to implement integrated solutions for a comprehensive Customer 360 experience. Prior roles include Senior CRM Manager at connectRN, overseeing the Salesforce ORG and implementing Sales and Service Cloud, and Director of Client Services at Engageware, where Julie managed a technical team and collaborated with development teams to address customer needs. Early career experience includes roles at Stony Brook Primary Care, Rational/IBM, and Hewlett-Packard, highlighting a strong background in billing, software engineering, and systems integration. Julie holds a Bachelor of Arts in Communications Technology from the University of Massachusetts Amherst and has additional education from Richmond College in London.