Viktor Frank

Sr. Customer Success Manager at Quickchannel

Viktor Frank has a diverse work experience spanning several companies and roles. Viktor started their career in 2009 at Online Fulfillment Sverige AB as a Kundservicemedarbetare, where they handled customer orders, complaints, and inquiries. Viktor also achieved sales targets through cross-selling and winback strategies. In 2015, they joined Phonera Företag AB as a Kundservicemedarbetare, where they mentored new colleagues and distributed administrative tasks within the team. Viktor provided technical support, handled administration, and supported internal sales efforts.

In 2018, Viktor joined Bredband2 as an Operations Desk member. In this role, they addressed escalated customer issues and ARN complaints. Viktor also provided internal support to the customer service and sales teams and established or improved financial processes for second-line escalations.

Moving on, Viktor worked at Smartify as a Leveransledare in 2020. Here, they led deliveries and ensured smooth operations. Currently, they are employed at Quickchannel AB, where they started as a Produktspecialist in August 2021 and transitioned to the role of Customer Success Manager in September 2022.

Throughout their work experience, Viktor has demonstrated a strong ability to handle customer-related tasks, provide support, and achieve sales targets.

From 2014 to 2015, Viktor Frank attended Lund University. However, the information does not specify the degree or field of study they pursued during this time.

Links

Previous companies

Bredband2 logo

Timeline

  • Sr. Customer Success Manager

    September 1, 2023 - present

  • Customer Success Manager

    September, 2022