Amaury Orozco

Amaury Orozco has a diverse work experience in the IT industry. Amaury started their career at Career Connection Inc. in 2011 as a Help Desk Analyst, providing phone technical support for Fluor and Best Buy in both English and Spanish. Amaury then became a Subject Matter Expert for Best Buy technical support from February 2012 until February 2013.

In 2013, Amaury joined IBM as a Subject Matter Expert, where they trained level 1 and level 1.5 service desk agents and wrote support documentation. Amaury also collaborated with deskside technicians to find tickets that could be resolved by level 1 or level 1.5 support.

Amaury worked at Marrick as a Desktop Support Specialist from 2017 to 2019, focusing on providing desktop support.

Currently, they are employed at Quicksilver Scientific as an IT Infrastructure Specialist. Amaury'sresponsibilities include day-to-day desktop support, equipment setup, troubleshooting, and maintenance for both on-site and remote employees. Amaury also handles occasional software and hardware repairs.

From 2008 to 2010, Amaury Orozco attended Front Range Community College, but did not obtain a degree or specialize in any particular field of study during this time.