Manikandamurthy Bala

SVP, Operations at Quintessence Business Solutions & Services

Mani is a Veteran of the Medical billing business. With over two decades in handling the Revenue cycle process, he brings massive experience in global delivery services. Leveraging Business acumen across multiple process verticals, with an intent to reshape, revitalize, and expand business operations is his exclusivity.

At Quintessence, he handles multiple transitions with continuous liaising with clients helping them with their strategic planning and functional improvements. With his forte of always being ahead of deadlines, Mani brings in unconventional ways of problem-solving solutions and not to forget his contemporary touch to his operational management skills. His quick fix formula in AR and Denial management has helped us improving the cash flow and building a successful revenue cycle management.

He has a keen eye for deploying Tech across various RCM processes which is repetitive in nature and can be better delivered with the intervention of technology. He and his team have provided the inputs to build BOTs to manage Eligibility, Charge entry, rejections and Denial management for one of his Nationwide clients.

He Manages a team of 300+ FTEs across all scopes of RCM which also covers more than 13 Specialties. He is responsible for $500million per annum collectibles for his clients.

Mani has completed his Post Graduation in Chemistry from The American College, Madurai. When not obsessing over RCM Mani loves to travel with full music on and explore remote scenery in southern India. He is an accomplished artist with a keen eye for oil paintings. He is soon planning to start a gallery in the city to portray his alluring works.

Org chart

Timeline

  • SVP, Operations

    Current role

  • VP, Operations

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