Gabriel Bes da Rosa

Gabriel Bes da Rosa has a diverse work experience. Gabriel started their career as an English Teacher at inFlux English School in July 2020 and worked until January 2021. Following this, they joined Algar Tech in March 2021 as a Customer Service Representative, where they provided support to customers. In May 2021, Gabriel was promoted to Escalation Specialist at Algar Tech, where they played a crucial role as the main communication channel between the site operations and the client, Netflix. Gabriel attended meetings, managed daily issues, analyzed data to identify trends, and improved the impact of escalations. Gabriel continued in this role until October 2022. Most recently, in January 2023, Gabriel joined Quorum as a Customer Support Associate.

Gabriel Bes da Rosa completed their education history as follows:

From 2021 to 2022, they attended Senac-RS and obtained a Technician degree in Computer Games and Programming Skills.

Prior to that, from 2013 to 2017, they pursued their Bachelor's degree at the Universidade Federal de Uberlândia - UFU, majoring in International Relations and Affairs.

In addition to their formal education, Gabriel also obtained a certification in IT Service Desk: Customer Service Fundamentals from LinkedIn in February 2023.