Lynsey Walton

Lynsey Walton has a diverse work experience in various roles related to customer success management, event planning, and food and beverage management. Lynsey currently works as a Customer Success Manager II at Quorum, starting in December 2022. Prior to this, they worked as a Customer Success Manager at Rock Paper Coin from September 2020 to December 2022, where they were responsible for maintaining product knowledge, achieving sales quotas, and driving customer adoption of a greater mix of products.

Before joining Rock Paper Coin, Lynsey worked as a Wedding and Social Event Planner at The Nines: A Starwood Luxury Collection hotel from September 2019 to September 2020. In this role, they increased wedding and social events by 70%, developed new procedures and protocols, and established strong vendor relationships.

Lynsey also has experience as a Food and Beverage Manager at Hilton from January 2019 to September 2019, where they managed food and beverage operations and generated $2 million of F&B revenue. Additionally, they worked as an Event Specialist at Epicurean Catering from October 2015 to April 2018, overseeing staff, managing events, and ensuring excellent customer service.

Lynsey started their career as an Event Coordinator at Serendipity Catering, LLC from October 2011 to December 2015. Throughout their career, they have demonstrated skills in customer success management, event planning, sales, and leadership.

Lynsey Walton completed their Bachelor of Science degree in Meeting and Event Planning, Business Administration from Metropolitan State University of Denver, where they studied from 2013 to 2018. Lynsey also pursued International Business at Prague University of Economics and Business, though the specific years of enrollment are unknown.

In addition to their degree, Lynsey has obtained various certifications. In 2022, they completed courses such as "Introduction to Federal Legislative Tracking" from Quorum, "Become a Conversational Support Expert" and "Delivering a world-class customer support experience" from Intercom, and "Reducing Churn and Increasing Retention" as well as "Value Centric Selling" from Udemy. In 2020, they obtained certifications in "Venue Sourcing," "Supplier Network," and "Event Management" from Cvent.