Ramon Giron

Customer Success Manager II at Quorum

Ramon Giron has a diverse range of work experience spanning multiple industries. Ramon started their career in 2006 at Summer Ink, where they held various roles including Curriculum Trainer, Lead Teacher, and Senior Counselor until 2014.

In 2014, they joined Amplify as an ELA Curriculum Implementation Specialist, and stayed with the company until 2015. Ramon then briefly worked as a Client Services Representative at Foundation Medicine in 2017, followed by a role as a Technical Implementation Specialist at Amplify later that year.

In 2018, Ramon joined LevelUp as a Bilingual Enterprise Support Specialist and remained with the company until 2019. Ramon then worked as a Customer Support Specialist at franconnect from 2019 to 2020.

Ramon'smost recent position is at Quorum, where they initially started as a Customer Success Manager in 2020 and later progressed to the role of Customer Success Manager II in 2022. Please note that the end date for their current role at Quorum is not specified.

Ramon Giron completed their Bachelor's degree in History at Columbia University from 2010 to 2014. In 2015, they enrolled at the University of Vienna to pursue a European Master's in Global Studies, specializing in International/Global Studies. Ramon Giron has also obtained multiple certifications, including "Business Fundamentals for Customer Success Managers," "Onboarding and Adoption Best Practices for Customer Success Management," "Avoiding Common Pitfalls in Customer Success Management," "Engagement Evaluation Best Practices for Customer Success Management," "Engagement Preparation Best Practices for Customer Success Management," "Value Realization Best Practices for Customer Success Management," "Customer Success Management Fundamentals," "Customer Success Manager: Fundamentals to your CSM career," "Hootsuite Platform Certification," and "Social Marketing Certification." These certifications were obtained between 2020 and 2022 from institutions such as LinkedIn, Udemy, and Hootsuite.

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