Markus Schlicht

Markus Schlicht has a extensive background in customer experience and project management, with a focus on leading AI implementation and customer journey at Qurate Retail Group. Previously, Markus held positions in customer service and operations at QVC Deutschland, demonstrating a strong track record in managing teams and crisis management. Prior to their time at QVC, Markus gained experience in front and back office roles at Accor and Holiday Inn. Additionally, Markus served as a Medical Officer at the German Federal Armed Forces.