Jose Antonio Moreno Serrano

Jose Antonio Moreno Serrano is a highly experienced Technical Lead Engineer at Qvantel, with a career spanning over a decade in various technical support and engineering roles. Prior to Qvantel, Jose served as a Senior Associate Technical Support at AT&T Cybersecurity and as a Security Engineer at AlienVault. Jose's expertise includes significant positions at Netsize, where responsibilities included managing problem, knowledge, and incident management under the ITIL framework, as well as leading the technical support team and communication for ITIL releases. Beginning in the role of IPX first line Support Engineer at Ericsson IPX, Jose has cultivated a robust skill set in technical support and management throughout professional endeavors.