Lasse Immonen

Lasse Immonen has a diverse work experience in the IT industry. Lasse started their career as a Help Desk Technician at the University of Joensuu's Department of Computer Science in 2003. Lasse then worked as a Technical Customer Service Adviser at TeliaSonera Finland Oyj from 2005 to 2006.

In 2006, Immonen joined Qvantel Business Solutions Oy as a System Administrator, where they took care of servers and databases, developed monitoring capabilities, and improved service management processes. Lasse also handled customer communications and collaborated with product development teams.

Immonen then joined Onesto Services Oy in 2008, initially as a Software Specialist and later as a Solution Architect. In addition to their technology role, they handled service management and overall business development as part of the management team.

In 2011, Immonen became the R&D Lead at Onesto Services, where they focused on a strategic change from traditional IT to design and IT company. Lasse played a key role in designing their operating model and developed the Enterprise Experience approach, combining UX, enterprise architecting, and technology.

In 2014, Immonen joined Qvantel as a Solution Architect, before transitioning to the role of Business Architect in 2016. In this role, they worked across business, design, and technology domains in the telecom BSS area, crafting service and software concepts. Lasse'sresponsibilities included enterprise and solution architecting, UX design, and business process design, with a heavy focus on information modeling.

Overall, Immonen's work experience showcases their expertise in IT service management, software design, architecture, and business development.

Lasse Immonen began their education in 2000 at the University of Eastern Finland, where they studied Computer Science. Lasse attended the university until 2004. Following this, they moved to the University of Jyväskylä, where they pursued further education in Computer Science and Information Systems. The duration of their studies at the University of Jyväskylä is currently unspecified.