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Phyllis Leath

Global Customer Success Senior Manager at QWay Healthcare

Phyllis Leath is an accomplished professional with extensive experience in customer success and management across various industries. Currently serving as Global Customer Success Senior Manager at QWay Healthcare since February 2023, Phyllis previously held several key positions, including Manager II at Audible and myHR Contact Center Manager at Sanofi. As an Independent Consultant at IT IDEAS LLC, responsibilities included consulting, defining objectives, and designing IT systems. Phyllis has also managed teams at Tory Burch, PVH Corp., and the American Cancer Society, focusing on customer service excellence and operational improvements. Phyllis holds a Master of Business Administration in Marketing and Finance from Rutgers University and a Bachelor of Arts in Psychology with an English minor from Kean University.

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New York, United States

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QWay Healthcare

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QWay Healthcare- A global Hospital/Institutional billing, Revenue Cycle Management (RCM), and Business Process Outsourcing (BPO) Company that has been a trusted partner in delivering optimized solutions to healthcare institutions helping them with improved financial performance and quick turnaround time of the ARs. QWay Healthcare has an exceptional understanding of the healthcare servicing market and aims to build a strong web of delivering revenue management solutions to clients specializing in the healthcare domain. Based in New Jersey with over 1000+ staff, having a solid grip in domain knowledge, operational excellence, innovative and cost-effective approach with result-driven processes, we hold expertise in providing better medical billing experience, equipped with the latest technology to implement the best. We are a multispeciality and support over 3500+ providers, with 40+ billing systems, process over $500 million of A/R annually, and ascribe medical codes to over 4 lakh charts annually. We are members with HBMA & RBMA, along with HIPAA & ISO 9001:2105 & ISO/IEC 27001:2013 certifications. For more information, visit us at www.qwayhealthcare.com Call us at: +1-844-640-1488