Tejuan Yelder

TeJuan Yelder is a seasoned executive in customer service operations with extensive experience overseeing large teams and substantial budgets. Currently serving as Vice President of Customer Service Operations at R1 RCM since July 2018, TeJuan manages a $70 million P&L and 1,100 associates, focusing on strategic roadmap execution, cost savings, and operational excellence across eight contact centers. Previously, as Senior Director at R1 RCM, TeJuan led a multi-channel department with an $60 million budget, achieving significant performance metrics over 15 consecutive quarters. TeJuan has also held key leadership positions at Dialog Direct, Lawrence Technological University, and Blue Cross Blue Shield of Michigan, demonstrating a consistent ability to improve operational effectiveness and drive process improvements. TeJuan holds a BS in Finance from Wayne State University.