CinemaNext
Gwendal Phalipaud has extensive experience in customer support and technical assistance, currently serving as Customer Support Manager and Support Team Leader for French-speaking territories at CinemaNext since September 2019. Gwendal's background includes roles as a Back Office Employee at Luminus, where responsibilities involved Spoken & Written Care and Technical Support, and as a Customer Service Representative at Arvato CRM Benelux B.V, focusing on social media, chat, and email support. Previous positions include Technical Support Agent for Adobe at Teleperformance, Sound Engineer at Festival Millenium, and various projectionist roles in cinema. Gwendal also held positions in digital marketing and social media consulting earlier in the career. Educational credentials include a certification in Pro Tools and training as an audio-visual projectionist.
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CinemaNext
CinemaNext is the largest cinema exhibition services company in EMEA, providing smart, comprehensive solutions across the board, from projection equipment, audio systems, central systems, premium cinema solutions, cinema outfitting, content management, 3D projection systems & glasses, TMS, digital signage, screens to consulting services. Customers enjoy the highest level of reliability and lowest cost of ownership through our various services: consulting, design & project management, equipment sales and financing, installation, maintenance, support (NOC), online monitoring, content management, spare and consumables, service agreements and supply chain & logistics. 13,000 screens have been installed by our technicians to date. 9,500 screens in Europe currently avail of service contracts with our company. CinemaNext's main office is located in Liège-Blegny (Belgium). Regional offices can be found in 26 countries across Europe, Africa and the Middle East. For more information, visit https://www.cinemanext.com.