Steven Liu has a diverse work experience that spans multiple industries and roles. Steven started their career as an intern at RUNmyERRAND, where they conducted market research and built models for a service networking startup. Steven then interned at True Ventures, where they researched and analyzed the prospects of a post-PC world and potential investment opportunities. Steven also worked as an intern at B-Stock Solutions, where they worked on various projects including calculating lifetime customer values and conducting market research.
After their internships, Steven joined Deloitte Consulting as a Business Analyst. During their time there, they worked on projects related to data visualization, market research, business case development, project management, process improvement, and recruiting. Steven gained experience in Tableau, led diversity recruiting initiatives, and contributed to Deloitte's growth plan.
Steven then transitioned to Qventus, Inc. as a Customer Success Manager. Steven was responsible for driving customer success for a real-time decision-making platform for hospital operations. Steven had a strong belief in the power of data and worked to make healthcare operations more efficient.
Steven later joined Cisco as a Customer Success Manager in their Duo BU, where they continued to focus on customer success. Steven then moved to Duo Security, where they worked as a Senior Customer Success Manager.
Their most recent role was at Rad AI, where they served as Director of Customer Success. Steven was responsible for leading the customer success efforts and ensuring customer satisfaction.
Overall, Steven Liu has a solid background in customer success, data analysis, project management, and market research across various industries.
Steven Liu attended Boston College from 2007 to 2011, where they pursued a Bachelor's degree in Finance. In 2009, they also had the opportunity to study at The London School of Economics and Political Science (LSE) for a year as part of a general course, although they did not obtain a specific degree during that time.
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