Hanafi Setiawan

Hanafi Setiawan is an experienced professional currently working as a Merchant Onboarding Manager at RAENA. With previous roles at Grab, Hanafi has a background in managing acquisition and account manager teams, executing strategic sales plans, and collaborating with various stakeholders to achieve targets. Hanafi also has experience in acquiring new merchants, ensuring merchant satisfaction, and handling complaints to provide a positive customer experience. Hanafi holds a Bachelor's degree in Law from Universitas Islam Sultan Agung Semarang.