Vigan Grapci

IT Specialist at Raiffeisen Bank Kosova

Vigan Grapci is an experienced IT specialist currently employed at Raiffeisen Bank Kosova since June 2021, focusing on Cisco-based LAN/WAN technology and network administration. Vigan has a history of providing technical support, including managing AAA protocols and implementing secure network infrastructures. Prior experience includes roles as a Service Desk Technician at the United Nations, an IT Network Officer, and a Service Desk Operator at Raiffeisen Bank Kosova, where responsibilities encompassed service call management and user support. Vigan also served as an Assistant Professor at Cacttus Education, supporting Windows server administration classes. Vigan holds a Bachelor's degree in Management Information Systems and Services from the University for Business and Technology and a professional diploma in Network and System Administration from Cacttus Education.

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